Quality and Safety

At TET Global Logistics, we operate our bulk chemical transportation and chemical tanker washing operations in accordance with the SQAS sustainability safety-quality standards set by the European Chemical Industry Council.

We transport various chemicals, including personal care, cleaning, pharmaceuticals, organic chemistry, paints, food, agriculture, and construction chemicals, in a hygienic environment using 316 L quality stainless steel, heat-controlled, and ADR-certified tankers, containers, trailers, and light equipment.

With a daily capacity of 10,000 tons, we ensure the easy and fast movement of hazardous and non-hazardous liquid chemicals throughout Turkey and Europe, and globally for container transportation. Our strategic location and extensive fleet provide intermodal logistics options, supporting products from the loading point to the unloading point.

Our activities in the sterilization of chemical tankers are carried out in collaboration with Dilmak Tanker. The Dilmak Chemical Tanker Cleaning and Treatment Facility, which holds ISO 9001 Quality Certification and European Cleaning Certificate, offers high-standard services with its automated washing systems and expert team.

In line with this, at TET Global Logistics, we emphasize:

• Transporting products without altering their properties
• Washing tankers according to instructions
• Timely delivery
• Training personnel
• Maintaining dialogue and communication with customers
• Compliance with national and international regulations and standards
• Addressing and reporting non-conformities promptly
• Meeting behavior-based safety criteria
• Adhering to corporate social responsibility principles
• Ensuring product and personnel safety
• Prompt evaluation of customer complaints.

At TET Global Logistics, we carry out our occupational health and safety management according to the OHSAS 18001 Occupational Health and Safety Management System criteria, with our specialized team and experienced drivers holding SRC 5 Dangerous Goods Transport Driver Licenses.

In our logistics activities conducted under the ADR Dangerous Goods Transport Regulations, our vehicles and transported products are comprehensively protected against potential damage and loss. In addition to the insurance against traffic accidents and theft, we secure transported goods with a Damage Excess Agreement that increases the optional liability of the insurance. We also aim to compensate for any damage and losses to the transported goods through Transport Insurance.

We provide comprehensive service during our logistics operations in accordance with ISO 10002 Customer Satisfaction Management System criteria. To this end, we support our operations with technological infrastructure through specially developed software. We offer our clients an online platform through the Vehicle Tracking System to access detailed information about the vehicle carrying their order in real-time. Our ERP software enables the fast and solution-oriented management of the entire logistics process from order to delivery, integrated into the customer’s system.

At TET Global Logistics, we aim to conduct our operations seamlessly with an effective security system. We protect company personnel, products, facilities, and strategic information against external attacks and threats.

In managing security-related activities, with full support from management and participation of relevant personnel, TET Global Logistics is committed to:

• Establishing, implementing, and maintaining a Security Management System to protect our employees, customers, assets, and reputation.
• Conducting security activities in compliance with local and international laws.
• Preparing and implementing procedures to minimize the adverse effects of all incidents and emergencies.
• Ensuring that our employees and customers feel secure within the company premises.
• Promoting security awareness among employees to contribute to security measures.
• Providing a secure environment with appropriate technology in our service operations.
• Meeting information security requirements determined by risk assessments.
• Ensuring the protection of facilities and areas, including monitoring and reporting related activities.
• Regularly monitoring, reporting, and investigating security incidents for continuous compliance and improvement.
• Consistently and effectively applying information security principles during our activities.

We prioritize the sustainability of natural resources, which are essential for maintaining the continuity of life cycles and serve as raw materials for many products we use daily. In this regard, we minimize potential accidents that could occur during liquid chemical transportation and chemical tanker cleaning operations that might harm the environment.

We conduct our operations in compliance with regulations set by the Ministry of Environment and Forestry of Turkey and the European Agreement Concerning the International Carriage of Dangerous Goods by Road (ADR). By using EURO5 and EURO6 engine technology in our vehicles, we contribute to environmental sustainability and the preservation of natural resources for a healthy future.

As shareholders, managers, and employees of TET Global Logistics, which operates in the chemical transportation and chemical tanker cleaning sectors, we have embarked on a journey to comply with and improve Health, Safety, Environment, and Security (SEÇ-G) criteria in all our operations and associated processes.

To achieve this, we aim to determine the necessary steps by examining all elements, including vehicle, tool, and equipment selection, personnel policies, training programs, and operational methods, and to contribute to improving industry conditions.

In this context:

• We consult with employers, customers, employees, neighbors, organizations protecting public interests, and those working with us, listen to their requests, and provide transparent responses.
• We collaborate with employers, partners, suppliers, competitors, and regulatory authorities to raise the standards of our industry.
• We prepare honest and transparent reports regarding our performance (positive or negative).
• We appreciate those who contribute to our performance in health, safety, environment, and security.
• We make it a principle to take necessary measures to protect the integrity of valuable and hazardous products and the private information of our customers against external attacks and threats.

OUR GOAL

“QUALITY, SAFE, AND ENVIRONMENTALLY FRIENDLY SERVICE”

The goal of TET Global Logistics management is to support employees, including drivers and cleaning personnel, in adapting to industry developments and to ensure continuous improvement. The objectives for master drivers include implementing driver training programs to enhance driving techniques, reduce accidents and incidents, lower fuel consumption, and provide professional service to all customers. The purpose of the tanker cleaning program is to perform cleaning while considering environmental factors, using less fuel and water.

To achieve these program objectives, senior management provides the necessary financial investment and resources. This program is also part of TET Global Logistics’ Triple Responsibility Program and aims to enhance resource utilization.

Timelines and implementation plans have been developed for the program. The management of the BBS program, its implementation, and continuous monitoring require the commitment and support of all personnel.

Programın uygulanması için zaman çizelgeleri ve uygulama planı geliştirilmiştir. BBS programının yönetimi, programın uygulanması ve sürekli izleme tüm personelin taahhüdünü ve yardımı gerektirir.

TET Global Logistics observes and takes necessary measures regarding the rights of human, worker, and environmental safety in its relationships with employees and stakeholders, in compliance with relevant laws.

In this context, the company does not employ uninsured workers, workers under the age of 18, forced labor, debt-bonded labor, or involuntary prisoners. Working hours and leave are organized according to operational needs. Drivers are instructed to operate vehicles within legal driving hours.

The company employs individuals with disabilities. Any form of corruption, bribery, and abuse is prohibited in both internal and external company relations. Discrimination based on language, religion, race, gender, thought, or belief is strictly forbidden among company employees.

The quality policy includes a commitment from management regarding corporate social responsibility.

TET Global Logistics operates in a continually developing country, including in the environmental sector. The company is aware of the need to fully comply with European regulations to operate and develop business in Europe and to keep pace with industry advancements. Additionally, the company’s management is committed to ensuring the sustainability of the existing environment in line with its commercial activities.

TET Global Logistics management has decided to adopt, document, and implement the principles of Triple Responsibility to achieve its goals. The ECTA Triple Responsibility Program is used as a proactive approach for continuous monitoring and reporting of objectives by ECTA.

Core Principles of Triple Responsibility and TET Global’s Compliance Principles:

• Continuously improving environmental, health, and safety performance to protect human and environmental health during the transportation of chemicals.
• Ensuring that all individuals involved in chemical transportation operations are provided with utmost care for their health and safety.
• Minimizing the environmental impact of transportation activities.
• Efficiently using resources and fuel while minimizing waste.
• Taking necessary measures to ensure the safety of operations.
• Collecting data and transparently reporting performance.
• Listening to employees’ expectations from the workplace and collaborating to resolve potential issues.
• Cooperating with governments, international organizations, institutions, and authorities to enhance transportation safety, develop regulations, and effectively apply standards.
• Encouraging responsible management of subcontractors and cleaning stations involved in transportation services.

TET Global Logistics management will review this policy annually and update it as necessary to ensure it meets the continuously changing business needs. All employees will be informed about this policy and made aware of it.

Ethical guidelines encompass the principles and standards that our employees must adhere to while performing their duties and maintaining workplace order. The purpose of these principles is to outline the fundamental rules to be followed and to prevent any disputes or conflicts of interest among employees, business partners, customers, and our organization.

TET Global Logistics considers creating and maintaining a fair working environment for employees as one of its top priorities. It is a fundamental principle that all relevant laws, company practices, and regulations be consistent with creating a fair, respectful, healthy, and safe working environment.

TET Global Logistics’ Ethical Principles include the following 8 key criteria:

• Prevention of Conflicts of Interest
• Duty of Care in Performing Duties
• Responsibility to Adhere to Workplace Principles and Rules
• Responsibility to Demonstrate Care in Behavior and Relationships
• Responsibility for Confidentiality and Keeping Secrets
• Duty to Safeguard the Organization’s Interests
• Prohibition of Secondary Employment
• Competition Management and Pricing Policy
• Responsibility to Report Personal Information and Changes